📞 +1 (786) 780-1515 ✉️ info@sertravel.com

We Guarantee the Lowest Price — or We'll Match It and Add Value

Your peace of mind is our priority. Book with confidence knowing you're getting the absolute best deal.

Our Promise

Ser Travel guarantees that if you find a lower published price for the same cruise, same cabin category, and same sailing date from a verified source, we will match it AND add exclusive perks to sweeten the deal.

Your options include:

  • Onboard credit for dining, drinks, and excursions
  • Cabin upgrade when available
  • Complimentary travel insurance

How It Works

1

Book with Ser Travel

Reserve your dream cruise with our expert advisors

2

Find a Lower Price

Spot a better deal within 48 hours of booking

3

Send Us the Proof

Share a screenshot or link from the competing source

4

We Match + Bonus

Match the price and add exclusive value to your booking

Qualifying Conditions

Same Cruise Details

Same cruise line, ship, sailing date, and cabin category

Publicly Available Price

Price must not be membership-only or an error fare

Currency

Price comparison in USD only

Timeframe

Must be submitted within 48 hours of booking

Exclusions

Does not apply to group rates, loyalty rewards, or employee discounts

New Bookings

Guarantee applies to new bookings only

Why We Can Do This

Direct Partnerships & Volume Advantages

  • Established relationships with 21+ major cruise lines
  • Volume-based pricing that others can't match
  • IATAN accredited agency (DTN2825280) with industry expertise
  • Dedicated team negotiating better rates year-round

What You Get Beyond Price

AI Concierge "Ariel"

24/7 intelligent support answering your cruise questions instantly, day or night

Expert Advisors

Seasoned travel professionals ready to guide you through every detail

Shore Excursion Expertise

Exclusive recommendations for authentic, unforgettable experiences at each port

Loyalty Program

Ser Travel Membership (Coming Soon) with exclusive perks and rewards

Ready to Submit a Price Match?

Have proof of a lower price? We're here to help. Get your match processed quickly and add value to your booking.

📧 info@sertravel.com
📞 +1 (786) 780-1515

The Fine Print

Important Terms & Conditions

  • Ser Travel reserves the right to verify competing prices and their legitimacy
  • Processing time for price match requests: 3-5 business days
  • Onboard credit amounts vary based on booking value
  • Guarantee applies to new bookings only, not pre-existing reservations
  • Price comparison must be for identical cabin categories (inside, ocean view, balcony, suite)
  • Competing price must include all applicable fees and taxes for fair comparison